Refund Policy

1. Current status — no active billing

UCFYX does not currently charge for any plan. Every account is on the Free plan, and the paid UCFYX Pro subscription is not yet available for purchase. Because no payments are collected today, there is nothing to refund at this time.

This policy is published in advance so that the refund terms are clear before paid subscriptions launch. When billing becomes active, this policy — or an updated version published on this page — will govern refunds for UCFYX Pro.

2. Subscriptions this policy will cover

Once active, UCFYX Pro is expected to be offered as a recurring monthly subscription. The displayed price is $4.99 per month. This policy will apply to those subscription payments. The exact terms, currency, and applicable taxes will be confirmed at checkout when billing launches.

3. Planned refund terms (effective when billing launches)

The following terms describe how we intend to handle refunds once paid subscriptions are live. They are provided for transparency and may be refined before launch:

• Monthly subscriptions: you may cancel at any time. Cancellation stops future renewals; you keep Pro access until the end of the current paid period.
• Recent charges: if you are charged for a renewal you did not intend, contact us within 14 days of that charge and we will review the request in good faith.
• Duplicate or erroneous charges: charges made in error, or duplicate charges, will be refunded in full.
• Statutory rights: where local consumer-protection law grants you a mandatory withdrawal or refund right, that right always applies and is not limited by this policy.

4. How refunds will be processed

When billing is active, payments and refunds will be handled by our payment processor. Approved refunds will be returned to the original payment method. The time for the refund to appear depends on your bank or card issuer.

5. How to request a refund

Refund requests can be sent to support@ucfyx.com. Please include the email address on your account and the date of the charge. Until billing is active there are no charges to dispute, but you are welcome to contact us with any questions about this policy.

6. Changes to this policy

We may update this policy as the platform and our payment integration evolve. The effective date above reflects the latest version. Material changes that affect active subscriptions will be communicated to subscribers. Questions can be sent to support@ucfyx.com.