Contact UCFYX

Effective June 24, 2026

Have a question about networking or cybersecurity training, your account, or UCFYX Pro? Reach the team at support@ucfyx.com — we're glad to help.

Email us

The fastest way to reach the UCFYX team is by email at support@ucfyx.com. We read every message and aim to respond within two business days.

What we can help with

Account help: sign-in, registration, email verification, and password resets.
Learning support: questions about courses, labs, the CLI simulator, or your progress.
Billing & subscriptions: questions about UCFYX Pro and, once active, billing or refunds.
Feedback & bug reports: tell us what is working, what is not, and what you would like to see next.
Business & partnerships: collaboration, content, or institutional inquiries.

Before you write

To help us respond quickly, please include the email address associated with your account and a clear description of what you need. For a bug, the page you were on and what you expected to happen are very helpful.

Helpful links

You may also want to review our Privacy Policy, Terms of Service, and Refund Policy. For details about plans and what is included, see the UCFYX Pro upgrade page.